Contact

Talk to TLS – looking for lightweight rigs, LED conversions, or CLS integration? TLS is here to help.

Book a consultation to discuss your technical needs and find the right solution for your pitch.

Main Contact

Book a Consultation
with Tony Owen

Tony Owen
Sales Manager
Email: john.anthony.owen@ra-tls.com
Phone: +44 7973 334 974

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    Reason for Contact

    FAQ

    What happened to TLS?

    TLS has merged with Rhenac as part of a strategic move to enhance our services and offerings. While the name TLS may no longer be used, the people, expertise, and commitment you’ve come to rely on remain very much part of the new organisation. Our goal is to serve you even better with expanded capabilities and resources. For a while, we will use both, merged logos to ensure a smooth transition and continued recognition of TLS customers.

    What is the Rhenac Group structure?

    The Rhenac Group is a growing organisation made up of several specialised divisions (Rhenac GreenTec AG, Rhenac Sports Led, TLS) that work together to deliver advanced turf care solutions across the sports industry.

    Can I still buy TLS lighting rigs and equipment?

    Yes, TLS products remain available for purchase, rental or lease through existing channels and sales representatives.

    Is TLS equipment now compatible with Rhenac technology?

    Yes, many of our systems will be cross-compatible through shared features, such as remote monitoring, LED options, and environmental controls.

    Are there any changes to the response time for service requests?

    No, we always aim to respond as quickly as we can.

    Who do I contact for technical support or service?

    For general service-related inquiries, please contact Sarah Sinnett.
    e-mail-address: sarah@ra-tls.com
    mobile number: + 44 7762497985

    For sales-related questions, please reach out to: Mark Sinnett or Tony Owen.

    e-mail-address: ms@ra-tls.com
    mobile number: +44 7562994399

    e-mail-address: john.anthony.owen@ra-tls.com
    mobile number: + 44 7973 334974

    If you need technical support regarding the use of the rigs, you can reach out to Daniel Gray
    or Scott Robinson.

    e-mail-address: dan@ra-tls.com
    mobile number: + 44 788035382

    e-mail-address: s@ra-tls.com
    mobile number: + 44 7826 393031

    What are the benefits of this merger for me as a customer?

    As a customer, you’ll benefit from:
    • Expanded offering: Access to a broader range of products and solutions, including flexible HPS to LED lighting rigs.
    • International support: Excellent customer support with greater availability backed by a larger team.
    • Greater innovation: Continued investment in technology and tools to better serve industry needs.

    Will TLS now deliver only lighting, what about other products?

    Turf fans, spray cannons and air blowers, along with other consulting and advisory services, will remain without change.

    Will the price change?

    At this time, there are no immediate changes to our pricing structure. Should there be any adjustments in the future, we’ll communicate them clearly in advance and remain committed to providing you with the best possible value.

    What happens to the service contract?

    The service contract and the conditions stay the same, anyone that is in the service contract, will still receive service.

    Can I still order spare parts for the product I have right now?

    Yes, we provide long term spare parts availability to support our customers.